... and I admit, it got me a mite peeved.
So much so that I sent this EECB email directly to the CEO and SVP of customer service at DirecTV.
... and sent a trimmed (2000 character limit) version of the same thing through the "contact the president" site at DirecTV;
... and put up public facebook posts on both my timeline and theirs;
... and tweeted it (direct message and hashtagged);
... and submitted it to http://www.consumerist.com (who love ragging on cable companies and the like)
... and posted it on my personal blog:
So... yeah... I think that might get a reaction... maybe...