Saturday, September 07, 2019

A short lesson on how to lie to get what you want... without TECHNICALLY lying

"My god, this may be the worst disaster in history. You may lose your house and your children may die!"

... A short lesson on how to lie to get what you want... without TECHNICALLY lying...

This headline... while somewhat overblown... may look familiar if you've been reading news and social ,edit sites the last week or three... Or frankly, the last few years, particularly the last 3...

... If not the words, than the sentiment...

.. and that is the problem... it's about emotion and reaction, not information, and reason.

That notional headline, is not about informing you... it's not even specifically about getting your attention; which combined, are the primary purposes of headlines for actual news and information pieces. Or at least they're supposed to be.

Those words, that phrasing, is an editorial choice... the choice to use what is sometimes called "purple prose"... and is not designed to engage and inform you rationally and reasonably...

...  In fact, its a choice specifically designed to bypass reason and rationality, and to enflame and instigate REACTION, rather than reasonable consideration.

Specifically, they want you to react by sharing their links and spreading the irrational and unreasonable reaction to others.

The people who write these pieces, and the sites that publish them, have one job

That job is not to inform you... No matter how reputable a source they may be...

Even formerly responsible "hard news" organizations, and outlets for serious editorial commentary and opinion; are caught up in the hamster wheel of the online content generation and consumption cycle.

That job is to generate currency...

Both material currencies like ad revenues, and promotional considerations, and the even more valuable currencies of influence, social capital, and political capital.

These currencies are generated by audience impact.

Audience impact is measured by traffic (and if they have advanced data mining, by gathering valuable metadata).

Traffic is generated by getting people to share links.

To get people to share linksat sufficient scale scale to be effective at that one job, generally  requires one ( or more) of three things:

1. The least effective way is to create good feelings... being cute, or interesting or funny, or sweet... That generates the fewest shares and the fewest clicks and the least revenue.

2. More effective is to make people angry, or to inflame outrage. This is very effective for certain issues... politics and social issues, almost anything about children being abused, things about people being cheated... that sort of thing. These  stories get shared a fair bit, and generate a fair bit of revenue... but they tend to be self limiting, and there's a large percentage of people who just don't care about any particular subject... Even the most important possible subjects you can think of, many people will just tune it out.

3. Most effective of all? Anything that scares people... especially if it scares people about their homes, their savings, their own life or death.... or absolute worst of all... anything which may seriously harm their children.

You might notice.. Natural disasters offer these outlets the best of all possible scenarios... Even better than the 2nd and 3rd place topics: war, and politics (crime and "justice", , celebrities and pop culture, business money and economics, health wellness and medical issues, popular science {often having little to do with actual science} and "family and children", and "human interest" round out the top ten "mass appeal" topics... Almost all other issues are considered "niche", "genre" or otherwise of limited appeal).

They can write feel good stories about people helping people, and saving pets, and that sort of thing.

They can write stories to make you angry, about looting, and theft, and government failures, and government abuse... the worse the disaster the better...

...but... For either 1 or 2, they still need things to actually happen, so that they can write about them... or at least things need to feel tangible enough, or "real enough" that people will get mad about them.

The real goldmine though... better at creating emotional reaction than anything else...

...is the absolutely INFINITE  possibilities for scaring people...

With fear, you get all the benefits of anger, combined with even greater likliehood of provoking unthinking reaction, and potentiallyfar broader impact. People are less likely  to ignore or tune out fear than anger, and more likely to react without thinking... or even reading more than the headline... and sharing the link....."just in case".

And the very best thing about fear based stories... even better than feelgood stories, or anger and outrage stories... is nothing needs to ACTUALLY happen.. or even be likely, or have any realistic chance of happening.

In fact, the thing doesn't even need to actually be plausible in the slightest, so long as they can confuse people enough that they may believe it... or the headline is scary enough that people share without reading... and that uncertainty is even better for creating more fear, and driving more traffic, from everyone who clicked and shared "Just in case".

So... step back, and look at the framing of the story... the phrasing and language and specific choices made by the author and editor. Look at the headline, and the included pictures.

... Are there a lot of verifiable facts, or is there a lot of passive interrogative or passive speculative  voice.. maybes, mights, and hypotheticals, presented as if they were facts or certainties?

Humans are inherently bad at evaluating risk... writers know this, and use it to lie, to create reactions, impressions, and emotions in the reader... while not TECHNICALLY lying. By properly  presenting a potentially catastrophic impact, with horrible unthinkable consequences, they know they can safely ignore the tiny likelihood of those unthinkable  consequences, because most most people, when forcefully and emotionally confronted with such unthinkable things... won't (...think that is... Most will either react with little or no rational thought, or if the feeling of threat or fear is great enough they will shut down both rationally AND emotionally do nothing at all).

When you examine the structure and language of a piece,  are  they using conditional or otherwise indefinite, but also extreme superlatives?  For example "this may be the worst thing ever" , or "If this happens, it will be the wost thing ever", or "if these conditions continue to worsen this may be the worst thing ever"... OR even sneakier and often more effective, establishing a set of speculative conditions earlier, then later treating them as if they are established fact; saying things like "the models show that this is the  biggest and worst disaster of all time".

Is there  an attempt to lay blame, or focus negative feelings for the "bad thing" on some vague and ill defined bogeyman, a  faceless but disfavored or unpopular entity or group, or a much hated specific organization or individual; with little or no attempt to prove or justify such blame, or a provide any kind of plausible rational causal link, or other factual or reasonable justification for such blame, or any other association of such emotions (or the reverse... to give credit to, or associate positive emotions with, someone or someething; without factual causal link, proof, or other rational justification) ?

Are the characterizations emotionally charged, deliberately attempting to induce emotions andreactions, and to create emotionally linked impressions and associations using linguistic psychology; like fear forcing, motive forcing, outrage forcing, suspicion forcing, negative association forcing, tonal forcing, or personal appeal forcing (appeal to ego, appeal to idealism, appeal to altruism, appeal to guilt, appeal to shame, appeal to conscience appeal to prurient interest, appeal to schadenfreude,  appeal to spectacle, appeal to ideology etc...) ?  Does it employ the classical fallacies: ad hominem, post hoc, cum hoc, false dichotomy or dilemma, straw man and the like?

How does the piece make you feel, rather than think intellectually and rationally? Go back and look at the text and other factors I mentioned above... Can you see these deliberate linguistic forcings, being employed to shape a narrative, specifically designed to create these emotions and reactions?

If the rhetorical content of a piece... written, spoken, or delivered through imagery... deliberately tries to make you feel or react a particular way, regardless of the facts... or even counter to them, or with facts being absent entirely; that piece is not news or information... It's not even editorial commentary or opinion...

... it's propaganda.