Wednesday, June 15, 2005

Male and Female communications

When a man talks about a problem with other men, he's looking for a solution:

Statement: "Hey Chris, I had this issue with the calendar service not scheduling past July 1st"

Expected guy response: "Well have you tried resetting the calendars attributes?"

When a woman talks about a problem, she's looking for emotional support and validation, unless she specifically asks for help with a problem... which she will almost never directly do, leaving you to divine it out for yourself.

Examples:

"Honey, I'm having a little trouble printing" means: "Excuse me sir, I need you to repair the printing device as soon as you can".

BUT...

"I'm having a problem getting my email working at the office" is ABSOLUTELY NOT properly answered by saying:

"Well have you checked your SMTP server settings?"

Because the reponse will almost certainly be something like:

(overly dramatic sigh and eye rolling) "OOhhh it's just not important, never mind..."

In this situation, the woman in question is almost certainly having a problem with the way the IT guy treats her when she has a problem, and what she really needs is something like "Oh I know what you mean, isnt that just a pain in the ass?"

And chocolate...

Of course being a straight man, you arent thinking that. You are thinking that you should be helpful and help her fix her problem... well she does want her problem fixed, but to her the email issue is secondary, the REAL problem is how she FEELS about the email problem, and the fact that the IT guy made her feel dumb, and was looking at her boobs the whole time.

Chocolate really is useful at this stage...